I experienced pretty good solution, a great price, and you can shielded an excellent loan

I experienced pretty good solution, a great price, and you can shielded an excellent loan

I just refinanced into another type of mortgage and because I’d a couple of other finance – home financing and you will an effective HELOC – having DOCFCU it absolutely was a bit problematic working out this new strategies into the new lender oftentimes

“I was an associate for many years and you will has just refinanced my mortgage which have DOCFCU. There had been a couple of ladies in the mortgage department you to definitely made me immensely and remaining myself advanced each step of your own way. There had been specific challenging circumstances in the act (that has been expected) and i also had specific technology troubles, to my end, into the submission some of the requisite files. Cecilia got the time going far beyond to aid myself with people activities. Both people (Cecilia and you will Cindy) are perfect assets into the providers. The persistence and you may customer support was stellar, and that i won’t hesitate to play with DOCFCU having my future financial demands.”

“I want to fit Octavia. Octavia is actually always timely, knowledgeable, and obvious in response, when you’re staying professional and you can polite from the either trying to techniques. We very carefully preferred dealing with the woman. We look forward to future extra business which have DOCFCU and remain a happy associate.”

“We titled DOCFCU making an application for information on financing. Whenever Denzel responded the telephone, We understood he would tune in instead of rushing me personally from the mobile. He had a willingness to simply help. We explained the sort out-of my personal telephone call. Denzel told you he’d research while having straight back with me. They got below one hour to possess him to own an enthusiastic answer. He previously the exact file we very frantically requisite. My husband and i are thankful to possess your!! They are elite group, extremely educated and type.”

“A great customer care of the DOCFCU group user! I became in the process of to purchase another vehicles and you will got invaluable information because of the Jasmine, Affiliate Provider Rep, on which is required from me personally. She is actually really diligent and you will professional. She provided me with the lady lead suggestions however if I’d additional questions. DOCFCU is quite lucky to have Jasmine on the class.”

Tamica are quite beneficial, gave me some good suggestions, and managed the mortgage when you look at the a fast and you will productive trends, maybe not my personal common expertise in financial institutions and you can finance

“Exceptional customer care by the DOCFCU downline Jasmine and Adrianna. They certainly were lovely, polite, tenacious, educated, and you can elite group. This has been a long time since i have worked with instance outstanding customer care masters. They did vigilantly to deal with and you may fix one and every question I’d. I’m so grateful to-be part of DOCFCU and you can to understand my financial facts are now being treated from the online payday loans Ohio instance an effective great party.”

“I’d nothing but extremely elite group solution out-of Tamica, the mortgage Administrator which managed my personal situation. Thus, thank you so much and you will Tamica very much. I will be bound to share with that it tale back at my household members and you can loved ones.”

“Home is Here – Many thanks Department out-of Commerce FCU! We wouldn’t did this in place of your, therefore couldn’t be delighted! Thank you for the support, diligence, and you will operate in making out house be our house.”

“We want to talk about all of our prefer into the recommendations i acquired the other day off Lisa Yards. She contacted all of us throughout the an effective forged check that are cashed of our very own account and you can timely solved the problem. I desired to commend this lady excellent dedication to higher customer support.”

“I’m therefore thankful to Carina and Octavia, and thus content of the its connection and you will professionalism. It proactively achieved over to help me ascertain an answer to help get my HELOC profit time for you to pay money for the work you to would have to be done in my house so you can be equipped for us to move into. Thank you, Evan, for top such as a cluster!”